Coordinated Kitchen & Bath
123 East 1st Street North Vancouver, B.C. V7L 1B2
December 4,2001
Dear Michael and Paula:
We are writing to express our satisfaction with the recent bathroom renovation you did to our home. We were very impressed by every aspect of your work. Your initial quote was accurate; your trades people turned up on time, worked hard and well, and most importantly finished the job on time. Paula's design skills are obvious in the finished product -all the details such as paint and tile combinations have turned our bathroom into a soothing oasis.
Our thanks should also go to Liz and Mike at your store for helping us solve any little problems that arose.
We have no hesitation in recommending your work. We must save our last thanks for you Michael, for doing such a good job at coordinating the whole project.
Kind regards,
Lisa and Alec Mitchell
Tuesday, December 4, 2001
Saturday, November 17, 2001
November 17, 2001
November 17, 2001
Michael Phillips
Coordinated Kitchen and Bath
123 East 1st Street
North Vancouver B.C.
V7L 1B2
Dear Michael:
Thank you for a job well done!! We don't normally write letters of this kind when contractors have finished their job, because when one hires a contractor to perform a job he expects the job to be well done. But in your case we wish to thank you not only for a job well done but also for the manner in which it was done. Your way of presenting ideas and suggestions made us feel like they were our ideas so that at no time did we feel that we were being coerced into something we didn't want. When we wanted something that was difficult to do or that you were not necessarily in agreement with, you saw that it was done to our satisfaction!
We were also extremely pleased with the tradesmen you supplied to do the work. They were all talented, efficient, punctual and friendly, keeping the disruption such a job entails to a minimum. Your timing of the work to meet our traveling needs was also much appreciated.
Now, we are enjoying our new kitchen immensely, revelling in the ease of finding things and reaching them, and listening to the accolades of visitors to our new kitchen!!
We would not hesitate to recommend you and your associates to new prospective clients.
Once again thanks for a job well done! !!
Sincerely:
Jack and Lois Hardy
Michael Phillips
Coordinated Kitchen and Bath
123 East 1st Street
North Vancouver B.C.
V7L 1B2
Dear Michael:
Thank you for a job well done!! We don't normally write letters of this kind when contractors have finished their job, because when one hires a contractor to perform a job he expects the job to be well done. But in your case we wish to thank you not only for a job well done but also for the manner in which it was done. Your way of presenting ideas and suggestions made us feel like they were our ideas so that at no time did we feel that we were being coerced into something we didn't want. When we wanted something that was difficult to do or that you were not necessarily in agreement with, you saw that it was done to our satisfaction!
We were also extremely pleased with the tradesmen you supplied to do the work. They were all talented, efficient, punctual and friendly, keeping the disruption such a job entails to a minimum. Your timing of the work to meet our traveling needs was also much appreciated.
Now, we are enjoying our new kitchen immensely, revelling in the ease of finding things and reaching them, and listening to the accolades of visitors to our new kitchen!!
We would not hesitate to recommend you and your associates to new prospective clients.
Once again thanks for a job well done! !!
Sincerely:
Jack and Lois Hardy
Sunday, December 17, 2000
December 17,2000
December 17,2000
Michael and Paula Phillips
Coordinated Kitchen & Bath
123 East 1st Street
North Vancouver, BC
V7L1B2
Dear Michael and Paula,
We have been meaning to write to tell you both how pleased we are with the work you did in our renovations. Somehow the time just seemed to rush by and we never did get around to it. It is now Christmas and somehow it seems expedient to procrastinate no longer, otherwise, it will be the year 2001, and then we will think it is too late to write. That would be unfortunate, as we would forever feel badly that we did not recognize your work with a letter of appreciation.
You may not realize this but before we dropped into your place we had done a fair amount of research and checking out of kitchens. Consequently, we knew what we wanted; or, as it turned out, thought we did. Michael, you have a most wonderful, diplomatic way of suggesting various options and ideas. Never once did we feel pressured nor dim witted when you brought up alternative ideas to our own preconceived notions of what was ideal. Now that the work is completed and we are using the kitchen daily, we are happy to inform you that you were correct in every instance. We would not change one thing.
We were very impressed with all the sub-trades you arranged to do the various jobs. They were great. We appreciated the way you overlooked the work in progress; always making sure it was completed to our satisfaction. (Or, should we say to your own high standards?) We have had other businesses claim that the work will not be done until completely satisfied. You were one of the few to follow through on that commitment.
Paula, what can we say? You transformed the house. You may not be as subtle as Michael when it comes to presenting suggestions but your enthusiasm and great grasp of colour was what was needed to help two stodgy, off-white traditionalists try colour for a change. You did an amazing job.
Everyone who visits is most impressed with the job. We expect you will be hearing from some of our friends when they reach the stage of requiring renovations. We certainly have no qualms or reservations in recommending you both to anyone interested in having work done.
We wish you and your staff a very Merry Christmas and all the best in 2001.
Yours truly,
Doug and Elaine Slight
Michael and Paula Phillips
Coordinated Kitchen & Bath
123 East 1st Street
North Vancouver, BC
V7L1B2
Dear Michael and Paula,
We have been meaning to write to tell you both how pleased we are with the work you did in our renovations. Somehow the time just seemed to rush by and we never did get around to it. It is now Christmas and somehow it seems expedient to procrastinate no longer, otherwise, it will be the year 2001, and then we will think it is too late to write. That would be unfortunate, as we would forever feel badly that we did not recognize your work with a letter of appreciation.
You may not realize this but before we dropped into your place we had done a fair amount of research and checking out of kitchens. Consequently, we knew what we wanted; or, as it turned out, thought we did. Michael, you have a most wonderful, diplomatic way of suggesting various options and ideas. Never once did we feel pressured nor dim witted when you brought up alternative ideas to our own preconceived notions of what was ideal. Now that the work is completed and we are using the kitchen daily, we are happy to inform you that you were correct in every instance. We would not change one thing.
We were very impressed with all the sub-trades you arranged to do the various jobs. They were great. We appreciated the way you overlooked the work in progress; always making sure it was completed to our satisfaction. (Or, should we say to your own high standards?) We have had other businesses claim that the work will not be done until completely satisfied. You were one of the few to follow through on that commitment.
Paula, what can we say? You transformed the house. You may not be as subtle as Michael when it comes to presenting suggestions but your enthusiasm and great grasp of colour was what was needed to help two stodgy, off-white traditionalists try colour for a change. You did an amazing job.
Everyone who visits is most impressed with the job. We expect you will be hearing from some of our friends when they reach the stage of requiring renovations. We certainly have no qualms or reservations in recommending you both to anyone interested in having work done.
We wish you and your staff a very Merry Christmas and all the best in 2001.
Yours truly,
Doug and Elaine Slight
Friday, August 20, 1999
August 20, 1999
Mr. M. Phillips
Co-ordinated Kitchen & Bath
123 East 1st Street
North Vancouver
BC, V7L 1V2
August 20, 1999
Dear Mr. Phillips,
I would like to take this opportunity to tell you how pleased I am with the work you did in designing and building our new en suite for the master bedroom. Of the many people we asked to do this job, you were the only one who came up with the right solution. The bathroom is a wonderful addition to our house and a lovely space to use.
It was an added benefit to feel so comfortable with you to have most of the work done while we were away on vacation. Your carpenters, plumbers, and other craftsmen were always polite, tidy, quiet and efficient. I was particularly impressed with the manner in which Siegfried Penner conducted the construction of the bathroom and how all the finishing was done. The finishing was done so well that it is difficult to tell where new meets up with existing materials. The choice of trim moulding, panelling, etc was done in such a way that the new bathroom looked very much a part of the house.
Michael, your advice in selecting fixtures, sink, and overall design was great. The bathroom suits the age of the house and adds a wonderful new depth to our bedroom. We are pleased.
I would be willing to recommend you to anyone looking for a new bathroom or to upgrade to their existing space. You may use this letter as a letter of reference and may also give our name and phone number to prospective clients.
Yours sincerely,
D. Eadie
Co-ordinated Kitchen & Bath
123 East 1st Street
North Vancouver
BC, V7L 1V2
August 20, 1999
Dear Mr. Phillips,
I would like to take this opportunity to tell you how pleased I am with the work you did in designing and building our new en suite for the master bedroom. Of the many people we asked to do this job, you were the only one who came up with the right solution. The bathroom is a wonderful addition to our house and a lovely space to use.
It was an added benefit to feel so comfortable with you to have most of the work done while we were away on vacation. Your carpenters, plumbers, and other craftsmen were always polite, tidy, quiet and efficient. I was particularly impressed with the manner in which Siegfried Penner conducted the construction of the bathroom and how all the finishing was done. The finishing was done so well that it is difficult to tell where new meets up with existing materials. The choice of trim moulding, panelling, etc was done in such a way that the new bathroom looked very much a part of the house.
Michael, your advice in selecting fixtures, sink, and overall design was great. The bathroom suits the age of the house and adds a wonderful new depth to our bedroom. We are pleased.
I would be willing to recommend you to anyone looking for a new bathroom or to upgrade to their existing space. You may use this letter as a letter of reference and may also give our name and phone number to prospective clients.
Yours sincerely,
D. Eadie
Thursday, May 20, 1999
May 20, 1999
May 20, 1999
Coordinated Kitchen & Bath
123 East 1st Street
North Vancouver, BC
V7L 1B2
Attention: Michael Barber & Michael Phillips
Dear Michaels,
On budget and on time should say it all. However, there are several additional things that require recognition on the kitchen renovation project that your firm has just completed at our home.
First of all we are grateful that given the scope of the undertaking, that is, going right down to the drywall and installing a new sub-floor, you were able to anticipate what would be required. That way we were subjected to no surprises.
Then there was the excellent quality of the work performed by your subcontractors. They clearly were respectful of the joy that we anticipated feeling in the completed job and took pride in their contribution to a fine finished product.
And last, but certainly not least, was the way that Michael Barber provided coordination for the whole project and reassured and de-stressed us when we doubted the outcome. His assurances and calm helped us to live reasonably comfortably through the disruption that this kind of undertaking necessarily generates.
Our thanks to all those who contributed to this very satisfactory outcome. We would certainly have no hesitation in recommending your firm to anyone requiring this kind of work
Sincerely,
Mary & Alan Lecker
Coordinated Kitchen & Bath
123 East 1st Street
North Vancouver, BC
V7L 1B2
Attention: Michael Barber & Michael Phillips
Dear Michaels,
On budget and on time should say it all. However, there are several additional things that require recognition on the kitchen renovation project that your firm has just completed at our home.
First of all we are grateful that given the scope of the undertaking, that is, going right down to the drywall and installing a new sub-floor, you were able to anticipate what would be required. That way we were subjected to no surprises.
Then there was the excellent quality of the work performed by your subcontractors. They clearly were respectful of the joy that we anticipated feeling in the completed job and took pride in their contribution to a fine finished product.
And last, but certainly not least, was the way that Michael Barber provided coordination for the whole project and reassured and de-stressed us when we doubted the outcome. His assurances and calm helped us to live reasonably comfortably through the disruption that this kind of undertaking necessarily generates.
Our thanks to all those who contributed to this very satisfactory outcome. We would certainly have no hesitation in recommending your firm to anyone requiring this kind of work
Sincerely,
Mary & Alan Lecker
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