September 21,2006.

September 21,2006.
Coordinated Kitchen and Bath,
123 East 1st Street, North Vancouver, B.C., V7L IB2.
Dear Michael and Paula,
Please find enclosed a cheque for the final amount owing for the work you have done at our home.

We were very satisfied with all the work done, from the planning stages, choice of colours and materials with Paula, through to completion. The various people who worked on our house were all extremely helpful, skilled, pleasant and punctual, and did a terrific job. We appreciated how smoothly everything went, and the efforts made to make it as easy as possible for us to continue to live easily in the house, by putting in temporary counter tops, for example.

We are delighted with the results. In the same way as we came to you through the recommendation of a friend, we would not hesitate to recommend you highly to anyone else who was considering a renovation project in their home. It was an easy, pleasant experience dealing with Coordinated Kitchen and Bath -thank you!
Sincerely,
Allan and Joan Coombe

Summer 2006

Summer 2006
Dear Michael:
We would like you to know how much we appreciated your efforts in coordinating the renovations in "Neil's" bathroom and "Lorraine's" bathroom. Nothing was impossible, although sometimes took a few minutes longer. The daily communications were excellent and we basically always knew what was to come next. Hats off to you rwonderful crew of gentlemen…..always professional and pleasant…..a pleasure to have in our home.

Thank you for supporting our ideas, steering us in the right direction and basically making it happen.
Enclosed is a token of our appreciation. We love our new bathrooms!!
Regards,

Neil and Lorraine

November 25, 2005

November 25, 2005
Mr. Michael P. Phillips, CKD CBD
Coordinated Kitchen & Bath
123 East 1sl Street
North Vancouver, BC V7L 1B2
Dear Michael,
The very last detail is to send you this note to express both our thanks and congratulations for a total kitchen renovation well done this past summer.
Your expertise in the planning and selection stages was invaluable. And you gently prodded but never imposed nor became impatient!
The 4 week project was accomplished only through your careful coordination (now we know the importance of this work in your company name) and the excellent team of specialists you have had working for you, for some years. Each personality and skill was greatly appreciated.
Your attention to detail and frequent visits were also much appreciated. And you surpassed expectations in attending to every little outstanding item! I think of you every time I go into my enlarged broom/ironing board closet! !
We enjoy using the new kitchen -and showing it off to friends and neighbours. Many many thanks
Juanita and Jim Tupper

June 29, 2004

June 29, 2004
Coordinated Kitchen & Bath
123 East 1st Street North Vancouver BC V7L 1B2
Dear Mike,
Enclosed please find the final payment owing for our recently completed bathroom renovation, based on your invoice of June 10.
We appreciated working with you and your crew over the last year, as you handled the remodeling of our kitchen and bathrooms. As well as the quality workmanship, we were particularly pleased with the courtesy shown by all of your staff as they invaded our home to accomplish the makeover. It has been a pleasure working with you all and we are very pleased with the results.
Thank you so much.
Sincerely,

John and Judy O’Neill

April 28, 2004

April 28, 2004
Michael and Paula Phillips
Coordinated Kitchen and Bath
123 East 151 Street
North Vancouver BC V7L IB2
Dear Mike and Paula
Thank you again for the fantastic renovation work your company carried out in our kitchen and bathroom. The experience was excellent from start to finish. It is an understatement to say we are very happy customers.
The amazing, patient, expert, and detail-oriented work of Michael Williams has been outstanding. The
professionalism he displayed throughout this project was exceptional.
From our initial enquiry about a small bathroom reno, Mike's expert advice and product knowledge convinced us to choose your company for what became a much larger project. In fact, after our initial meeting with Mike, and the budget breakdown he prepared, we did not seek any other quotes-so confident were we in Coordinated's ability to do this job on time and on budget. Our confidence was well placed.
Mike designed a great plan, and a schedule that gave us time to adjust the plan and product selection to fit our personal choices before the project was started. Even during the project, when we wanted small (but to us, significant) changes, there was never a problem that Mike didn't solve. Our satisfaction always
came first.
Mike's time-management and interpersonal skills are exceptional. Even though your company manages many projects at once, we always felt that ours was the only one. We were pleased that our project was completed within the 3-4 week schedule that Mike proposed-even when the countertop needed to be pulled out of a hat!
Mike kept us informed throughout the project when trades people would be coming by, and he was always quick to respond to any calls we made.
The quality of the trades people you employ is also remarkable. They clearly take pride in their skills and are satisfied only when the client is. The workers were always respectful of our home and our time.
We are very proud of our "new" home. Your company has given us a jewel of a kitchen and bathroom. We only wish we had other rooms for you to renovate! Thank you once again and all the best to you and your amazing trades people.
Yours truly

Mike Sainsbury and Steve Peace